Broken Garage Door Openers

Repair and Replacement for Broken Garage Door Openers

Garage door openers are a wonderful invention. Thanks to these simple machines, no longer do people have to bend down and try to lift up heavy garage doors by hand. However, when a garage door opener stops working it can be a real pain to deal with, for a home or business owner. Garage door openers consist of two parts: the actual opener that’s attached to the garage door as well as to the ceiling on the inside of the garage; and the remote portion that is usually a handheld device that’s kept inside your vehicle. A broken garage door opener can occur when either or both of these parts have a problem.

What is Wrong With Your Garage Door Opener?

If the remote for your garage door opener, whether it’s a handheld or keypad, stops working, in most instances the battery simply needs to be replaced, or the device needs to be reset. However, in some cases, the remote or keypad will have to be replaced entirely. If your garage door opener stops working for another reason, other than a faulty remote, then you should really consider contacting the experts at Preferred Window and Door. Our team of experienced and knowledgeable technicians will come to your home or place of business and determine what’s causing the problem and then get it repaired.

Common Garage Door Opener Problems

So what kinds of things should you be looking for if your garage door opener isn’t working? There are many possibilities, which include:

Make sure the batteries are working on the remote
Check to make sure that the sensors are not blocked. This could cause it to fail to respond.
Make sure you don’t have some kind of electrical issue

There are also many other issues that can occur from time to time with a broken garage door opener. These are some common problems:

The motor on the garage door won’t stop running
Every time your door finishes opening or closing the garage door automatically reverses
Your garage door opener might have a problem if your door won’t completely open or shut
You can hear your garage door opener making the sounds of a functioning opener, but it still isn’t operating
Your garage door opener light does not turn on when the opener is engaged
You garage door is loud and it could even vibrate, which are signs of trouble

Google Rating

4.7

Based on 98 reviews

Preferred Window and Door Inc

4.7

Liz Friedman

14:18 19 Jan 20

I could not be happier with my experience using Preferred Windows to replace the 14 windows in my condo. Customer service is impeccable and the team that came to my house was prompt, friendly, and did a beautiful job with the install. The windows were installed just before a snowstorm and cold snap and I can happily say my home is warm as can be.

Michael Fiala

21:59 16 Dec 19

Preferred Window and Door Inc is definitely a trusted repair company for windows and doors, especially double glass doors. They have one technician, named Eric, who is fantastic. He has integrity, knowledge of this service and is very informative with the repairs he is making. All of their staff is great, but special shoutout to him for going above and beyond. I prefer Preferred Windows and Door Inc for my glass door repair and you should too. Exceptional service.

Robert Geyer

20:09 06 Dec 19

Preferred has supplied doors for my home and business. Today, a year old interior shop door latched closed. Salesman Brian was here within an hour, with tools. He cut off the hinges, repaired the latch, replaced the hinges, and wished me a Merry Christmas. Fantastic service. Excellent product. Thank you.

george petro

18:45 29 Nov 19

Laura was very professional and helpful. She was able to find the right person for what I needed. Definitely will tell friends to consider Preferred Window & Doors in mind if they are replacing existing ones! Including garage doors.

Mary Daily

05:35 29 Oct 19

Preferred Windows and Doors is a really great company. Rick came out to give me an estimate and he was so thorough in explaining what work I needed to have done. Dan did a fantastic job on measuring the window; it was an octagon window and was a little tricky to match since the house is 28 years old. Scott and Bill worked diligently to install the window and their work was perfection! The window is beautiful and looks better than the original! Thank you for the awesome job you did! You were all so nice too!

Alison Gargas

01:41 23 Oct 19

Wow is All I can say!!! Thank you so much to the crew at Preferred! After 12 hours and a lot of hard work they did the job! We had 2 10X7 windows replaced in our home. No other company in the area could do the job and replicate our mid-century modern windows. Preferred installed gorgeous commercial grade windows..we got exactly what we wanted!

Kenneth Harris

20:12 22 Oct 19

We would HIGHLY recommend Preferred Window and Door Inc. We recently had windows/Patio door installed at our home and my daughter's home. At our first meeting, we worked with Bill Harding, who explained the window & patio door options. He was very professional and organized. He took the time to answer all our questions and concerns. He brought in a sample window and explained all the features. We were very impressed. Bill also ensured that the installations went smoothly and even came by on both dates. The installation team was very professional and friendly. They took pride in their work to make sure things were installed properly. They did an EXCELLENT job with cleanup! Thank you very much!!!

Disneynut1952

04:35 26 Jul 19

We have had three separate custom doors provided by this company. Each transaction was smooth, on time and installers were very knowledgeable and efficient. The products were top of the line. We are very pleased.Sales rep was patient and willing to work with us until we got it perfect. We had three great experiences.

Steve B

20:43 23 May 19

I really liked my experience with PD&W out of Lynwood, IL. I live in Dyer, IN so their showroom is very close to my home off of RTE 30 and also very nice inside. I had a patio door installed with the blinds between the glass on 5/2/2019. It looks great and since that day we have had some pretty big rains and zero leaks. I will use again in the near future for more projects.

Caribbean Pools

19:59 09 May 19

Preferred Window and Door replaced several of our upstairs office windows. Our salesmen Ben was very professional and knowledgeable when it came to our replacement options. He offered a wonderful value for the quality of work. These window replacements were done during our busiest time of year in the pool industry and we were able to continue working without any disturbance or disruption. We greatly appreciate this. The technicians John, Mike, and Bill were very courteous and professional and had all the windows installed in a timely manner. We would happily recommend Preferred Window and Door for any and all of your window and/or door needs. If we need anything else in the future we know who to call!

Shane Van Vossen

19:22 16 Apr 19

I just had a storm door installed and by John and mike. I can definitely say it was a pleasure doing business with preferred from the initial estimate to the installation. Bill ( salesman) was very knowledgeable and steered me in the right direction based on what I was looking for. He was very thorough about all of the different parts i could’ve ordered with the door and helped me choose the best options for the price range I was looking at. John and mike were extremely professional and did a wonderful job on the install. I will definitely do business with preferred in the future.

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Facebook Rating

4.6

Based on 21 reviews

Preferred Window and Door

4.6

Rick Hickey

18:26 18 Dec 19

I use these guys A few years ago ago at one of my rental buildings they were excellent everyone was professional all their crewmembers cleaned up after themselves and they were very hard workers.

Bill Harding

14:29 13 Jun 19

Quality products. Excellent service and installation. The only place that I would recommend for your door and window projects.

Chris Dorin

16:43 20 Mar 19

We had an old double door set up in our shop - Boric Religious Gift and Church Supply. Preferred took the time to do a custom single door with tasteful panel window. It was very affordable and turned out Great - could not be happier with the result. I would suggest this company to any one that is looking for quality affordable doors and windows. Manager - Chris

Amy Wenzel

14:56 11 Dec 18

Everyone was great...Tom, Ben, Bill, Steve, Danny, Anthony, and Ricky. Hard workers, very professional and knowledgeable. They started working as soon as they walked in the door and they were able to answer all of our questions. It's very nice to have good workers, but it's even better when they are friendly, personable, polite, kind and courteous! Windows look great!

Kathi Gerling Quattrocchi

14:44 17 Oct 17

I see why Preferred gets an A+ on BBB. Our salesperson, Bill, was great. No pressure tactics. The two installers that came yesterday were quiet, courteous and professional and left my house and yard clean upon completion of the job. We're having windows installed piecemeal given other obligations, but I can't wait for Round 2!

Dave Murray

13:46 17 Aug 17

Both springs on our garage door broke, Preferred was able to get us an appointment the next day. Kevin came out and was very friendly, professional, courteous, and had the door operational in short time! Highly recommend!

Wally Blink

23:45 07 Aug 17

I had a new entry door put in four years ago and was totally satisfied with the quality of the door and the workmanship that they had performed the door looks as good as it did the day it was installed. Called them to have a garage door and opener installed and for the second time totally satisfied with the quality of the product and the workmanship that was performed. I highly recommend your company to anybody if they ask me. We will be calling you again in the near future. Thanks again for a job well done!!��

Nicholas Lubbers

02:12 23 Apr 17

If you're looking for quality, then call Preferred!

Sue Kinne

19:35 29 Mar 17

Service was speedy & excellent! Kevin did a great job... very pleased!

Cindy Ransford

01:23 05 Mar 17

Marcia Pavelka

19:39 21 Dec 16

We tried to buy our front door, side lights and transom local, none of the companies would call back or show up. I asked Preferred Window and Door for a estimate, Mat arrived in a couple of days and would not leave until we had our estimate. When the installers (3) Danny was the only name I recall, installed the front door, side lights, transom and storm door- they were very knowledgeable and craftsman at their jobs. I would definitely use the company in the future. I rate them 11 on a 1-10 scale.

Kathy Roeda

18:48 15 Dec 16

Called and had someone out to fix our garage door within a couple of hours. Kevin was great and had it working again in no time!

Alex Cain

16:11 15 Dec 16

Great Service, couldn't get my garage door to work this morning (20 below with the wind chill); the operator walked me through doing that in like 3 mins. I called at 8; Kevin was at my door my 9:15, did a great job explaining everything, made the repair, and was done by 10.Excellent service, I will definitely use again

Jennifer Lee

07:25 19 Oct 16

Great!

Randy Slager

03:02 22 Sep 16

Had a great experience with salesmen Bill and Rick last night. Very professional and thorough. It was very evident that they believe in their product. If the product and the installation match the quality of these two guys, we will be very happy new window owners.

Lakeita Mickens

14:45 22 Aug 16

Kevin was awesome! He always had a smile on his face. He was friendly and outgoing. I enjoyed talking with him, he was very knowledgeable. He answered all my questions which gave me better understanding.

Kelsey Eenigenburg

19:39 03 Aug 16

Robert Guntorius

21:25 01 Jun 16

After searching around for a quality window company and product, even looking at big box stores, no other company, even the TV advertising companies, equaled the quality, price and service of Preferred Window. Excellent installation, fast speedy service for quoting of what was needed. NO overselling at all. I am looking forward to using them for a commercial project that I have coming up, replacement of steel entrance doors and reinstallation of current doors to another location. Love these guys and company. Rev. Bob

Tamara Covic-kovacevic

02:27 20 Nov 13

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