Based on 100 reviews
Preferred Window and Door Inc
15:17 11 Feb 20
My home has a large set of floor to ceiling windows that are very old and leak air badly. When looking for a company to replace these windows, we gathered estimates from several window companies. Preferred Windows filled us with confidence right away. They brought a portfolio of their work, they also brought product samples for us to look at. Our rep patiently answered all of our questions and happily resubmitted new bids to us as we changed our minds about materials and window types half way through the process. They made us feel comfortable and confident during the entire process. They were also the most competitively priced. When all was said and done, our new windows are gorgeous, well insulated and keep our house much warmer, with no more draft. We will be using Preferred Windows as we continue to replace all of the windows throughout our house.
18:34 27 Jan 20
I could not be happier with my experience using Preferred Windows to replace the 14 windows in my condo. Rick was great to work with and answered all of my questions thoroughly and with good humor. Customer service is impeccable and the team that came to my house was prompt, friendly, and did a beautiful job with the install. The windows were installed just before a snowstorm and cold snap and I can happily say my home is warm as can be.
14:18 19 Jan 20
I could not be happier with my experience using Preferred Windows to replace the 14 windows in my condo. Customer service is impeccable and the team that came to my house was prompt, friendly, and did a beautiful job with the install. The windows were installed just before a snowstorm and cold snap and I can happily say my home is warm as can be.
21:59 16 Dec 19
Preferred Window and Door Inc is definitely a trusted repair company for windows and doors, especially double glass doors. They have one technician, named Eric, who is fantastic. He has integrity, knowledge of this service and is very informative with the repairs he is making. All of their staff is great, but special shoutout to him for going above and beyond. I prefer Preferred Windows and Door Inc for my glass door repair and you should too. Exceptional service.
20:09 06 Dec 19
Preferred has supplied doors for my home and business. Today, a year old interior shop door latched closed. Salesman Brian was here within an hour, with tools. He cut off the hinges, repaired the latch, replaced the hinges, and wished me a Merry Christmas. Fantastic service. Excellent product. Thank you.
18:45 29 Nov 19
Laura was very professional and helpful. She was able to find the right person for what I needed. Definitely will tell friends to consider Preferred Window & Doors in mind if they are replacing existing ones! Including garage doors.
05:35 29 Oct 19
Preferred Windows and Doors is a really great company. Rick came out to give me an estimate and he was so thorough in explaining what work I needed to have done. Dan did a fantastic job on measuring the window; it was an octagon window and was a little tricky to match since the house is 28 years old. Scott and Bill worked diligently to install the window and their work was perfection! The window is beautiful and looks better than the original! Thank you for the awesome job you did! You were all so nice too!
01:41 23 Oct 19
Wow is All I can say!!! Thank you so much to the crew at Preferred! After 12 hours and a lot of hard work they did the job! We had 2 10X7 windows replaced in our home. No other company in the area could do the job and replicate our mid-century modern windows. Preferred installed gorgeous commercial grade windows..we got exactly what we wanted!
20:12 22 Oct 19
We would HIGHLY recommend Preferred Window and Door Inc. We recently had windows/Patio door installed at our home and my daughter's home. At our first meeting, we worked with Bill Harding, who explained the window & patio door options. He was very professional and organized. He took the time to answer all our questions and concerns. He brought in a sample window and explained all the features. We were very impressed. Bill also ensured that the installations went smoothly and even came by on both dates. The installation team was very professional and friendly. They took pride in their work to make sure things were installed properly. They did an EXCELLENT job with cleanup! Thank you very much!!!
04:35 26 Jul 19
We have had three separate custom doors provided by this company. Each transaction was smooth, on time and installers were very knowledgeable and efficient. The products were top of the line. We are very pleased.Sales rep was patient and willing to work with us until we got it perfect. We had three great experiences.
20:43 23 May 19
I really liked my experience with PD&W out of Lynwood, IL. I live in Dyer, IN so their showroom is very close to my home off of RTE 30 and also very nice inside. I had a patio door installed with the blinds between the glass on 5/2/2019. It looks great and since that day we have had some pretty big rains and zero leaks. I will use again in the near future for more projects.
19:59 09 May 19
Preferred Window and Door replaced several of our upstairs office windows. Our salesmen Ben was very professional and knowledgeable when it came to our replacement options. He offered a wonderful value for the quality of work. These window replacements were done during our busiest time of year in the pool industry and we were able to continue working without any disturbance or disruption. We greatly appreciate this. The technicians John, Mike, and Bill were very courteous and professional and had all the windows installed in a timely manner. We would happily recommend Preferred Window and Door for any and all of your window and/or door needs. If we need anything else in the future we know who to call!
Shane Van Vossen
19:22 16 Apr 19
I just had a storm door installed and by John and mike. I can definitely say it was a pleasure doing business with preferred from the initial estimate to the installation. Bill ( salesman) was very knowledgeable and steered me in the right direction based on what I was looking for. He was very thorough about all of the different parts i could’ve ordered with the door and helped me choose the best options for the price range I was looking at. John and mike were extremely professional and did a wonderful job on the install. I will definitely do business with preferred in the future.
Based on 20 reviews
Preferred Window and Door
18:26 18 Dec 19
I use these guys A few years ago ago at one of my rental buildings they were excellent everyone was professional all their crewmembers cleaned up after themselves and they were very hard workers.
14:29 13 Jun 19
Quality products. Excellent service and installation. The only place that I would recommend for your door and window projects.
16:43 20 Mar 19
We had an old double door set up in our shop - Boric Religious Gift and Church Supply. Preferred took the time to do a custom single door with tasteful panel window. It was very affordable and turned out Great - could not be happier with the result. I would suggest this company to any one that is looking for quality affordable doors and windows. Manager - Chris
14:56 11 Dec 18
Everyone was great...Tom, Ben, Bill, Steve, Danny, Anthony, and Ricky. Hard workers, very professional and knowledgeable. They started working as soon as they walked in the door and they were able to answer all of our questions. It's very nice to have good workers, but it's even better when they are friendly, personable, polite, kind and courteous! Windows look great!
Kathi Gerling Quattrocchi
14:44 17 Oct 17
I see why Preferred gets an A+ on BBB. Our salesperson, Bill, was great. No pressure tactics. The two installers that came yesterday were quiet, courteous and professional and left my house and yard clean upon completion of the job. We're having windows installed piecemeal given other obligations, but I can't wait for Round 2!
13:46 17 Aug 17
Both springs on our garage door broke, Preferred was able to get us an appointment the next day. Kevin came out and was very friendly, professional, courteous, and had the door operational in short time! Highly recommend!
23:45 07 Aug 17
I had a new entry door put in four years ago and was totally satisfied with the quality of the door and the workmanship that they had performed the door looks as good as it did the day it was installed. Called them to have a garage door and opener installed and for the second time totally satisfied with the quality of the product and the workmanship that was performed. I highly recommend your company to anybody if they ask me. We will be calling you again in the near future. Thanks again for a job well done!!��
19:39 21 Dec 16
We tried to buy our front door, side lights and transom local, none of the companies would call back or show up. I asked Preferred Window and Door for a estimate, Mat arrived in a couple of days and would not leave until we had our estimate. When the installers (3) Danny was the only name I recall, installed the front door, side lights, transom and storm door- they were very knowledgeable and craftsman at their jobs. I would definitely use the company in the future. I rate them 11 on a 1-10 scale.
18:48 15 Dec 16
Called and had someone out to fix our garage door within a couple of hours. Kevin was great and had it working again in no time!
16:11 15 Dec 16
Great Service, couldn't get my garage door to work this morning (20 below with the wind chill); the operator walked me through doing that in like 3 mins. I called at 8; Kevin was at my door my 9:15, did a great job explaining everything, made the repair, and was done by 10.Excellent service, I will definitely use again
03:02 22 Sep 16
Had a great experience with salesmen Bill and Rick last night. Very professional and thorough. It was very evident that they believe in their product. If the product and the installation match the quality of these two guys, we will be very happy new window owners.
14:45 22 Aug 16
Kevin was awesome! He always had a smile on his face. He was friendly and outgoing. I enjoyed talking with him, he was very knowledgeable. He answered all my questions which gave me better understanding.
21:25 01 Jun 16
After searching around for a quality window company and product, even looking at big box stores, no other company, even the TV advertising companies, equaled the quality, price and service of Preferred Window. Excellent installation, fast speedy service for quoting of what was needed. NO overselling at all. I am looking forward to using them for a commercial project that I have coming up, replacement of steel entrance doors and reinstallation of current doors to another location. Love these guys and company. Rev. Bob
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