How to Know You’re Working with a Reputable Residential Window Company


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Are you considering new residential window installation? Are you in need of repairs for your home’s windows? Or do you simply want to learn more about residential window types and options, including energy efficient windows?

For all of the above, you’ll need to work with a residential window professional. But how do you tell a reputable residential window company from a window company with a negative track record?

Rating from the Better Business Bureau

One way to weed through companies that have scammed or cheated customers in the past, or that simply aren’t worth working with (high prices, terrible customer service, cheap products) is to check out companies’ ratings from the Better Business Bureau (BBB). The Bureau fields complaints and rates businesses based on things like complaint history, time in business, transparent business practices, licensing, and any advertising issues.

At Preferred Window and Door, we maintain an A+ rating from the BBB.

Positive Customer Reviews

If a company doesn’t have a rating from the BBB, or even if they do, another way to determine whether or not it’s reputable enough to work with is to search online for positive customer reviews. A long list of unhappy customers should be an indication that you should look elsewhere; positive client reviews may mean that the company is worth learning more about.

Extra Details that Set the Company Apart

You should also take the time to discover any standout details and features that set one company apart from another. For example, multiple decades in business is an indication of positive business practices. Or a large selection of residential windows and residential window services may mean that you can save money by choosing one company for all of your residential window needs, rather than having to hire multiple companies to get the job done.

Before you hire any company, you should be sure to ask the company questions about their services and prices. Don’t be afraid to price compare.

Call Preferred Window and Door for All of Your Residential Window Needs Today

Are you in need of residential window services in Illinois or Indiana? We can help. We have the long-standing positive reputation that you’re looking for in a residential window company, and will always put your needs as a customer first. If you are looking for trusted services at an affordable price, call us today. You can reach us by sending us a message with your contact details and we’ll be in touch shortly, or by calling us directly at 708-895-3667. We are ready to help you!

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